I recently purchased a Ford Escape at Taylor Ford in Waynesville. Joseph was very helpful and was able to give me a lot of information about the cars so I could make a good decision. I expected the process to take hours but was only there for a short time period. I definitely recommend stopping by Taylor Ford when you’re shopping for a car.
Would have given 4 stars, but when I took my car in for a scheduled recall issue, they had given my parts to someone else and did not call to let me know. It is a 45 min drive to the dealer. It has been over two weeks and I have still not received a call about the parts to fix the recall. Oil changes and tire rotations are top notch.
I choose Taylor because I trust them. They do the work they are suppose to do and do it well without telling me I have $1600.00 worth of work that needs to be done. I took my Minivan for a recall like I did this week with my Escape, but to another local dealer. They did the recall and did not want to release my minivan because it needed the $1600.00 worth of repairs. I finally got my minivan and took it to a local mechanic who looked it over with the checklist of problems. The only thing he found was a loose tag light and he tightened it up for me. Taylor has never done this to me. I really appreciate them being honest and trustworthy to a female who is alone. Thank you Taylor.
I considered a closer dealer for my warranty work but that dealer told me their next appointment for warranty was a week away. I reminded me why I didn't purchase my car from them. Taylor Motor Co fixed my car the next day. Friendly and professional, as always! I love my Escape and remain a loyal customer of Taylor Motor Company!
I was very satisfied with my buying experience. Good, honest small-town dealership
Taylor Motor Co is a US Car Dealer based in Waynesville, North Carolina. Taylor Motor Co is located at 524 Russ Ave, Waynesville, NC 28786, USA.
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