In addition, I have also had the opportunity to officiate several services with this firm in both their Canton and Waynesville locations! The families that I have officiated for have also been highly pleased with their services. In my own personal estimation, these people can "walk on water"!
Wells Funeral Homes has taken care of my family for thirty years! They have always went "above and beyond" to make sure that everyone was completely satisfied with their services.
Aty a time of grief this funera; home was a disapointment. One of the first things they wanted was a copy of my father's Life Insurance. The day after my father passed away and just before the viewing I gave them the file, expecting they would make a copy of it and return the origional to me. THEY KEPT IT and I spent several days searching for it around the house. I called them and they refused to mail it, asking me to come by to pick it up or wait around all day for someone to bring it to me.
Essentialy they got over $3000 for cremating my father in a cardboard box.
I would stay clear of these people.
Wells Funeral Home and Cremation Services are without a doubt the most caring and professional funeral home I have ever had the privilege of working with over a period of many years in three different states.
I expected them to handle all of the arrangements including sending a death certificate to my father's insurance company. They waited 10 days before doing this even though they had the Death Certificate back in three. Since my father's insurance waits till 15 - 20 business days to process these checks we did not get any insurance settlement until nearly 45 days after my father passed away.
They done my God mother nicley.
When the family gathered for the viewing, they dealth with us in the hallway and then moved us because of another viewing / family coming in to a lobby area.
Wells Funeral Home Inc Cremation Services is a US Funeral Home based in Waynesville, North Carolina. Wells Funeral Home Inc Cremation Services is located at 296 N Main St, Waynesville, NC 28786, USA.
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